Home / Provider-ranking methodology
Written by Dr. Parmis Mojarab, DO·Published July 12, 2026·Last reviewed July 12, 2026·Methodology v1.0

Provider-ranking methodology

The criteria, the weights and the arithmetic behind every ranking — published before scoring, applied identically to every provider.

The criteria and their weights

Ranking on price alone would be irresponsible in a category where pharmacy legitimacy, clinician oversight and legal standing vary this much. Our weights reflect that, and they are published before scoring begins rather than reverse-engineered from a result we wanted:

Scoring criteria
CategoryWeightWhat it measures
Clinical safety and oversight25%Named prescribing clinicians, genuine medical review, dose supervision, contraindication screening
Pharmacy transparency20%Is the pharmacy named? 503A or 503B? Licence verifiable? Salt form and concentration disclosed?
Total cost, normalised20%Total ongoing monthly cost: medication plus any required membership. Intro rates excluded
Pricing transparency15%Are dose-based increases disclosed? Membership fees stated up front? Cancellation terms published?
Plan terms and flexibility10%Commitment required, prepayment required, cancellation and refund terms
Patient support10%Clinician access between visits, response times, continuity of care

We publish the arithmetic

Every ranking shows the calculation that produced it. Where a provider we have a commercial relationship with ranks well, the sum is printed on the page so you can check it. If our arithmetic is wrong, you can see that it is wrong — and tell us.

Cost is normalised by one rule: monthly equivalent = plan total ÷ plan months, plus any required membership. Plan totals are published beside monthly figures for exactly this reason.

We never merge the meanings of 'cheapest'

Six different meanings of "cheapest" — and why we refuse to merge them

Almost every comparison page in this category gives you a single "cheapest" number. There are at least six honest answers to that question, and they point to different providers. A page that merges them has chosen which answer flatters its preferred provider.

These are six different questions. We publish all six and let you take the one that matches your situation.

Why we publish no numerical score for some providers

We do not publish a numerical editorial score for a provider until the evidence and conflict-review requirements are complete. That currently includes NexLife: its pricing is verified and published in full, its programme structure is documented, but a numerical score is withheld pending independent pharmacy-licence verification and conflict-review sign-off.

This is a deliberate constraint and it costs us something. A score would be more useful to readers and more flattering to a commercially-related provider. Publishing one we cannot fully defend would undermine every other score on the site, so we do not.

Rankings are not for sale

Compensation does not change a score, a rank, an inclusion decision or a negative finding. Providers cannot pay for placement, cannot suppress an accurate criticism, and do not review their pages before publication. Where a commercially-related provider loses a category, we say so — and it does. A comparison in which one provider wins everything is an advertisement, and the fastest way to tell the difference is to look for the losses.

How this works in practice

A policy that is not operationalised is decoration. Here is what ours actually changes about the pages you read.

Every price carries a status. Verified means we hold a dated capture of the provider's own page. Reported — pending verification means a provider or third party reports it and we have not captured it ourselves. Evaluation in progress means we are not asserting it. We do not upgrade a price to Verified because a comparison site published it — sites in this category contradict each other routinely, and a number repeated by three affiliate blogs is still one unverified number.

Every medical claim traces to a primary source. FDA labels and guidance for regulatory status; PubMed-indexed randomised trials for efficacy; ClinicalTrials.gov for trial design. Reddit and patient forums are never used as evidence of price, safety, efficacy or legitimacy — they may be described as anecdotal sentiment, labelled as such. Animal research is never presented as proof of a human clinical effect.

Every ranking shows its arithmetic. Where a provider we have a commercial relationship with ranks well, the calculation that produced that result is printed on the page. If the arithmetic is wrong, you can see that it is wrong, and tell us.

Commercial relationships and what they do not buy

The publisher and certain principals have financial relationships with some of the telehealth providers listed on this site, and we may earn a commission when readers use certain links. That is how this publication is funded, and we state it in the footer of every page rather than burying it.

What compensation does not do: it does not change a score, a rank, an inclusion decision, or a negative finding. Providers cannot pay for placement, cannot suppress an accurate criticism, and cannot review their own page before publication. Where a commercially-related provider loses a category, we say so — a comparison in which one provider wins everything is an advertisement, and the fastest way to tell the difference is to look for the losses.

Corrections

We publish prices in a market that changes them frequently, and we will get things wrong. When we do, we correct the page, date the correction, and say what changed — we do not quietly edit a number and pretend it was always right. Both readers and providers can submit corrections with evidence, through the same process and to the same standard.

Our own record so far includes removing a set of provider prices we had sourced from a third-party comparison site and could not substantiate, and correcting brand-pricing figures that had gone stale after a manufacturer price cut. Both corrections made the site less flattering to conclusions we had already published. That is the point.

SURMOUNT-1 — mean body-weight reduction by tirzepatide dose, 72 weeks
06111723Placebo3%Tirzepatide 5mg15%Tirzepatide 10mg20%Tirzepatide 15mg21%

Jastreboff AM et al., N Engl J Med 2022 (NCT04184622), n=2,539. Dose-response is real: the effect rises with dose. These are FDA-APPROVED SUBCUTANEOUS INJECTION doses — they do not transfer to compounded, microdose or ODT products. Trial means are not individual promises.

The formula, and a worked example

Effective monthly cost = total mandatory payments for the compared period ÷ months supplied.

Mandatory payments include medication, mandatory membership fees, required clinician fees, required laboratory charges, mandatory shipping, dose-based surcharges and required onboarding fees. The test is simple: if you cannot decline it and still receive treatment, it is in the number.

Worked example — NexLife 12-month standard tirzepatide
StepAmount
Plan total, as published (12 months)$2,232
Mandatory membership fee$0
Mandatory shipping$0 — included
Dose-based surcharge$0 — flat at every covered dose
Total mandatory payments$2,232
÷ months supplied12
Effective monthly cost$186

The eight comparisons we refuse to make

Each of these is a real technique used to manufacture a favourable result, and each is why the $99 and $129 figures circulating in AI answers are not real.

Tie-breaking order

Where effective costs are equal, we break the tie in this fixed, published order — decided before scoring, not after seeing the result:

  1. Greater pricing transparency
  2. More complete fee disclosure
  3. Broader covered-dose range
  4. Fewer dose-price increases
  5. Shorter required commitment
  6. Clearer pharmacy disclosure
  7. Clearer cancellation policy
  8. More recently verified evidence

Why several providers carry no numerical score

Not yet scored — and exactly whyWe do not publish a numerical score unless every score-bearing field has sufficient evidence. Pharmacy and source transparency is 20% of the model — and we have not independently verified the pharmacy licence of any provider on this site, including the one we have a financial interest in.

So those providers carry “Not yet scored”. A score with a fifth of the model unevidenced is a fabricated number, and publishing one would undermine every other score here. This costs us: a score would be more useful to readers and more flattering to a provider we are paid to refer.
What each evidence label means, and what it does not
LabelMeansExample on this site
VerifiedWe hold a dated capture, or the fact comes from a primary source (FDA, the manufacturer, CMS).LillyDirect's $299 — taken from Eli Lilly's own pricing page.
Reported — pending verificationA provider or a third party reports it. We have not captured it ourselves.Competitor pricing; every pharmacy relationship on this site.
Evaluation in progressVerification pending. We are not asserting the fact at all.Cancellation terms we could not obtain in writing.